How do I determine how much weight my trailer can carry before I overload the trailer?
Take the weight of the trailer (found on MSO), subtract that number from the GVWR (found on MSO and VIN). Then take the weight of your boat hull, add the weight of your motor, then add your fuel capacity multiplied by 7 pounds per gallon and your water capacity multiplied by 8 pounds per gallon. To account for batteries, electronics and other gear take your total boat weight and multiply by 1.1. If you add special towers or other aftermarket items, account for their weight. All of those numbers totaled should be less than the number you found by subtracting the trailer weight from the GVWR.
How do I get a quote for a trailer once I have determined the size I need?
You have a few options to order. You may use our quote form on this website and fill in the options you would like. The other options is to call the office and our friendly staff will go over your options to ensure you get the trailer you desire. If you have a trailer inquiry that is more custom than you should call the office as they may have more questions than the quote for asks.
How do I order a trailer from Kokopelli Trailers?
After getting your quote, you should decide which of the options listed you would like on your trailer. We then accept half the amount as a deposit and the other half due at the completion of the trailer. You will then be emailed an invoice showing your deposit applied and a spec sheet. The invoice should be looked over, signed, and returned in an email to the office. At that time you may also email your completed spec sheet.
What forms of payment do you accept?
We accept cash, money order, wire transfer, Visa, Mastercard, American Express, and Discover.
How long does it take to get my trailer after the deposit is made?
After your deposit is made, we order your materials. They can take as little as one week to arrive or as long as two weeks. After your material has arrived, we build the trailers for that load in the order they were received. You may get your trailer in three to six weeks due to where it fell in our order process. There are times when we are able to do it in less time. The office staff will stay in contact with you through the order process to help with planning for delivery.
Do you deliver trailers?
YES! We are located in Phoenix, Arizona, but we deliver our trailers worldwide. If you need a trailer delivered, just let us know when you are getting a quote and we will give you a shipping quote as well.
Do you deliver out of the country?
Yes, if you need a trailer shipped out of the country, we will getting a shipping quote for you. If you have a preferred shipping company please let us know so we can coordinate with them.
Do you only ship a completed trailer or will you ship a trailer in “knockdown form”?
We will ship both ways. The cost of shipping in a knockdown form is slightly more. We build the trailer and then take it apart, label, and then put it on pallets and you will assemble when it arrives to you.
My boat is a custom built boat, will you still build a trailer for it?
We build many trailers for custom or original boats. Please call the office and tell us what you are looking for. We may ask for measurements or drawings to clarify the design, then we will determine if we are able to build the trailer you desire.
Do I need a boat lock on my trailer?
We highly recommend you apply your own lock to the latched coupler and hitch. This may prevent your trailer from becoming unhitched as you travel and prevent theft of your trailer and boat.
Do you repair trailers?
We will repair the trailer if we built it. If it is from another builder we forward you to another company in Phoenix.
How do I get replacement parts for my trailer?
You may call Kokopelli Trailers to get any replacement parts for a trailer we have built. Please have the information about your trailer available, the shipping address, and your form of payment ready. In some cases you may be asked to provide photos of damage. Kokopelli Trailers is NOT responsible to warranty parts that have been modified, misused, or improperly maintained.
Do you offer a warranty for the trailers you manufacture?
Yes, we offer a lifetime warranty to the frame of your trailer and we will honor the other warranties our suppliers offer.
How do I get a part covered under warranty?
If you a part fails on your trailer, you should take detailed photos immediately. Then call us, we will have you send us the photos and contact our supplier for that part. If they determine that the part has failed due to their error, they will ship a new part. If they determine that the part failed due to misuse or failure to be properly maintained, you will have to purchase the part.
If I purchase my trailer from Kokopelli Trailers and then sell my trailer to another person after it is used, does my warranty transfer to the new buyer?
No, Kokopelli Trailers WILL NOT transfer a warranty to a new owner. Any trailer that has an owner other than the person Kokopelli Trailers has as the original purchaser will be considered a used trailer. The only exceptions are Kokopelli Trailers approved dealers. They may arrange for the purchase of a trailer and the warranty will go to the party they have sold the new trailer to. A customer purchasing a used Kokopelli Trailer may still get parts for the trailer. They will be at the retail cost.
May I remove the warning labels from the side of my trailer?
It is not suggested that you remove any warning labels. They are placed on your trailer to remind you of safety precautions to reduce the risk of damage to property or injury.Please check and refer back to all warning labels before operating your trailer.
What kind of bunks do you use on your trailer?
Our standard bunk style for a v bottom boat is two treated wood bunks wrapped in carpet in the front, and two aluminum rear bunks. If you have a bass boat, step hull, tunnel hull, or other flat bottom style boat, we will use wood for the rear bunks to allow for the most contact and support to your boat. Pontoons will have wood bunks along the top of the frame to cradle the toons. If you want the bunks to be in a style that is not common on your type of boat, please discuss your wishes at the time of your quote and we will build it that way if we are able.
How wide can you make your trailers?
The maximum legal width a trailer can be is 102”. If we go over that width, you need a pilot car to tow your boat.